Customer service is important to us and examples of customer feedback are shown below. We have received positive feedback for more than 5000 transactions on eBay and Amazon. Orders received before mid day Monday to Friday are usually dispatched the same day and if this is not possible for any reason we will let you know.
We try to reuse or recycle all of the packing materials that we receive; Please could you? For further information please see our recycling page
If you are not comfortable ordering online we are happy to take orders and card payments by telephone.
We ship mosaic supplies to customers around the world. Our shopping cart is programmed with shipping rates for most popular destinations. If your country is not recognised please contact us for shipping rates.
If you can’t see the item that you need please contact us. We may have stock due in or we may be able to obtain the item to special order.
We are proud supporters of the British Association for Modern Mosaic (BAMM), founded in 1999, BAMM exists to promote, encourage and support excellence in mosaic art and to raise public awareness of contemporary mosaic through exhibitions, publications, events and related educational activities.
BAMM members and mosaic enthusiasts in the West Midlands, Gloucestershire, Herefordshire, Shropshire, Staffordshire, Warwickshire and Worcestershire are invited to join the BAMM West Midlands Facebook group
Never fails to please even with the last minute requests
I gave Mosaic Supplies a difficult order for tiles and John went out of his way to get me some of the rarer bits. A fast efficient service and a resulting happy customer
Brilliant customer service, really nice people who go out of their way to help you.